Toll Free 866-SHIP-SDM (866-744-7736) Mention service code 143T-0KRX Hours
    En Espanol

    Contact Us by Phone

    Business Hours
    • Mon, Tue, Wed, Thur, Fri 8AM - 10PM (EST)
    • Sat 9AM - 6PM (EST)
    • Sun 1PM - 7PM (EST)
    Phone
    866-SHIP-SDM (866-744-7736)
    866-PICK-SDM (742-5736)

    Contact Us by Email

    Email Us Anytime

    Guarantees and Benefits

    Guaranteed Same Day Shipment

    We guarantee our "Guaranteed Same Day" products will ship the same day you order on valid orders placed by 2pm EST - or we'll pay you $100. >>Details

    Guaranteed Lowest Prices and Shipping Costs

    We guarantee the lowest delivered price. >>Details

    60-Day Price Protection

    We guarantee the lowest delivered price for 60 days after your order ships. >>Details

    60-Day Return Policy - Satisfaction First Guarantee

    We guarantee your complete satisfaction for 60 days after your order is delivered. >>Details

    Huge 50,000+ Factory-Fresh Items In Stock

    Our massive inventory of factory-fresh products is ready to ship today. We are so confident that your merchandise will ship new, that if you receive an item that is unsatisfactory, we will exchange it at our expense, round-trip shipping included. >>Details on Product Condition

    Top Rated Online Retailer

    Same Day Music is a top rated online retailer, with thousands of happy customers. >>See our current rankings

    Tax

    We do NOT collect tax, except on orders shipped to New Jersey.


    FAQs

    Shipping Costs

    Many products -- besides being guaranteed to ship the Same Day you order them -- even ship free! Even better, Same Day Music offers Free Ground Shipping on your entire order of $29 or more! Just look to the right of the product's picture for shipping prices and options.

    Shipment and Delivery

    Orders are shipped Monday through Friday except holidays. Shipments may originate from either our New Jersey or Nevada warehouses. Estimated ground shipping delivery time is 3-5 days for most areas. For a guaranteed delivery timeframe, select 1- or 2-day air shipping. We do not offer Saturday delivery.

    Canada

    Many of our best-selling items ship to Canada. Products that are eligible to ship to Canada are marked with a Canadian flag , and ship via International Air. Delivery is typically 2-5 business days from the date of shipment.

    To restrict your search results to show only products that ship to Canadian addresses, look for your destination in the shipping pull-down menu while browsing the site:

    Canadian orders will be charged in U.S. dollars. Actual charges are dependent on your bank's conversion rate. Your bank may assess additional fees for international orders.

    Although items shipped to Canada receive their full factory warranty, they must be returned to a United States service center for repairs. Same Day Music is not responsible for any shipping or customs fees incurred in such a case

    Puerto Rico

    Same Day Music ships eligible products to Puerto Rico. Products that are eligible to ship to Puerto Rico are marked with a Puerto Rican flag , and ship via International Air. Delivery is typically 2-5 business days from the date of shipment.

    To restrict your search results to show only products that ship to addresses in Puerto Rico, look for your destination in the shipping pull-down menu while browsing the site:

    U.S. Territories

    Same Day Music ships eligible products to the Federated States of Micronesia, Guam, the Marshall Islands, the Northern Mariana Islands, Palau and the Virgin Islands. Eligible products are delivered by International Air, which typically takes 2-5 business days from the date of shipment.

    APO/FPO

    APO and FPO orders ship via U.S. Postal Service at the ground shipping rate. Products that are eligible to ship to APO/FPO addresses are marked with a flag . Tracking and 1- or 2-day air shipping methods are not available for these orders. Some oversized packages cannot be shipped to APO and FPO addresses.

    To restrict your search results to show only products that ship to APO/FPO addresses, look for your destination in the shipping pull-down menu while browsing the site:

    Taxes and Duties

    Please be aware of customs fees such as taxes and duties. These are not included in the shipping charges and are your responsibility to pay. Your local Customs & Revenue/CBSA office can provide further information on the fees applicable to your area. Same Day Music does not return customs fees. If an item is returned due to refusal to pay fees, we cannot refund shipping charges, and a restocking fee may be applied to cover the cost of return shipping. Customs fees are non-refundable.

    Payment

    We accept all major credit and debit cards: Visa, Mastercard, American Express, Discover, and Open Account. For cash customers, we accept Western Union Quick Collect.

    We will need to verify your address as listed with your bank. If for any reason we are not able to verify your billing and shipping address, your order will not be shipped and your credit card will not be billed. Your card will not be charged until your order ships. Our secure server is guaranteed to be the best - and safest - way to shop, but we will also take your order by phone. We do not accept personal checks, money orders, or cashier's checks. We do not offer a layaway plan, and we do not ship COD.

    We do offer the SpeedPlay Installment Payment Plan.

    For more information, see the payment information page.

    Privacy

    We respect your privacy. >>Details

    Terms of Use

    By using this website you agree to our terms of use. This is simply to protect us from the crazy people in the world. Most customers won't need to read this. >>Details

    User Content

    When you upload content to Same Day Music, you agree to our User Content Submissions Agreement. >>Details

    Copyright

    The content on the site is protected by copyright and/or is used with permission. >>Details

    Disclaimer

    We work very hard to keep the prices on our site current, and to present accurate information about and pictures of our products. However, we are not perfect and must reserve the right to fix any mistake we've made.

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    Copyright ©2014. This site is protected by copyright. There are terms for its use. Send us Feedback on our site and your experiences. Our descriptions, pictures, and prices are mostly accurate, but cannot be guaranteed. Cookies should be enabled in your web browser for full site functionality (details).

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