Purchase Order FAQ
What is your contact information so I can set up your company as a vendor?
8 Thornton Road
Oakland, NJ 07436
ATTN: Purchase Orders.
Can we fax our order to speed up processing and delivery times?
Yes, the purchasing process can be expedited. In emergency situations, call Institutional Sales at (888) 486-6333, option 1. If not an emergency, request an expedited shipping method on your purchase order form (shipping charges apply).
What are your payment terms?
Same Day Music, LLC Institutional Sales operates under net 30 terms. The payment must be made with a company check--no personal checks are accepted.
Do you have a minimum amount for a purchase order? If so, what is your minimum dollar amount for first orders?
Yes! The minimum product amount for a first time purchase order is $99.95. This does not include shipping charges or taxes that may apply.
Do you offer payment plans?
Same Day Music does not offer payment plans for purchase orders at this time.
What information do you require from us to open an account with you?
You must be a school, church, nonprofit, government institution, or qualifying for-profit business to qualify for an open account with Same Day Music. We require your company or organization to have been in existence for 2 years or longer. We also require your company or organization to be within the 50 United States. Please provide your purchase order number, the purchasing agent's or buyer's full name, a contact phone number, email address, billing address, and shipping address. Please include verifiable information of your institution's or organization's existence, such as your tax exempt information and nonprofit 501(c)3 documents.
We may require a credit application to be completed and signed along with a purchase order agreement to our terms and conditions.
What if my school/church does not have a purchase order form of our own?
We have a form available in .pdf format. Download the Purchase Order Form
What is your Federal Tax ID #?
If I receive Same Day Music's invoice for my order, what should I do with it?
Please send your remit check to the address at the top of the invoice within 30 days of the delivery of your purchase order.
How can I ensure my order is processed as quickly as possible?
Fax us your order at (312) 836-1280. Orders are handled in the order they are received. Request one of our expedited shipping options for faster delivery (additional charges will apply).
Is there a direct phone number where I can contact the Institutional Sales department?
Yes, the direct number is (888) 486-6338. Call toll-free Monday through Friday, 10 am to 6 pm EST.