Guaranteed Lowest Prices and Shipping Costs 60-Day Price Protection
We guarantee the lowest delivered price - even up to 60 days after your order ships
If you see a lower, publicly advertised delivered price, we'll beat it. And if you see a lower, publicly advertised delivered price within 60 days after your order ships, we'll refund you the difference.
We endeavor to review major national catalogs and competing websites to guarantee that you always get the lowest price. When you order from SameDayMusic, you can be confident that you are getting the best possible deal.
What is the delivered price of an item?
The delivered price of an item or order is the entire cost to you of the identical merchandise, currently available, delivered to your home using an identical shipping method (or your own transportation if it's a store in your immediate area). If a competitor is $5 less on the product, but charges $60 more for shipping, we've still got the lowest price.
What is identical merchandise?
Our guarantee applies only to identical merchandise. This means the merchandise must be factory-fresh new inventory offered by authorized U.S. retailers in accordance with their dealer agreements in their own sales channels (in a store, on their official website, in their catalog, in a newspaper ad).
- We cannot beat competing offers on used gear.
- We cannot beat competing offers on a price that is no longer current.
- We cannot beat competing offers on a product that you cannot currently purchase.
- We cannot beat competing offers from classified ads or auctions (open or closed), regardless of whether the merchandise is new or used.
- We cannot beat competing offers on discontinued items, closeouts, demos, or items out of the box (even from authorized dealers).
- We cannot beat competing offers mentioned to you only verbally, whether in person or on the phone.
- We cannot beat competing offers advertised only within an individual store (such as on an in-store sign or price tag).
If you find a lower price somewhere else, there is typically a reason; not all merchandise is identical, and not all dealers stand behind their goods as an authorized US retailer entitling you to full warranty on a product. But do shop carefully: often you'll find our prices on factory-fresh merchandise lower than so-called bargains on second-rate merchandise in other venues.
Are there any exclusions?
- We cannot beat competing offers on any Apogee, Bose, or Rivera Amplification product.
- We cannot sell a product for less than it costs us to buy it and deliver it to you.
What evidence is required?
We will need evidence of the competing offer sufficient to verify that the offer meets the criteria outlined above. This varies from circumstance to circumstance.
How do you get us to beat another price?
If you have not yet placed your order, you can report a lower price via the Web by clicking one of the "Seen a lower price?" links on our product pages. Just find the product you're looking for, click the "Seen a lower price?" link for the specific item you want, and fill out our easy-to-use BEST PRICE form. During regular business hours, we'll send you an email with our BEST PRICE offer, along w/ a link for redeeming the offer, in a matter of minutes. Or, if you prefer to speak to one of our musician customer service representatives, please give us a call toll-free at 866-SHIP-SDM (744-7736) or email us
How do you get the difference refunded on an item you've already purchased?
We guarantee the lowest delivered price for 60 days after your order ships. Please give us a call toll-free at 866-PICK-SDM (742-5736) or email us
What can you do if you don't feel we've lived up to our Guarantee?
If you ever feel we have not lived up to any of our Guarantees, we want to know about it - and we want a chance to do right if we agree. Email us
What exclusions apply to SameDayMusic promotions?
Certain products from these manufacturers are ineligible for some Same Day Music promotions: Adam Audio, Allen & Heath, American DJ, ART, Audio-Technica, Audix, Avalon, Avid Audio, Behringer, Blue, Bogner, BOSS, Carl Martin, Cerwin-Vega, Chauvet, Drum Workshop, Eden, Edirol, Electro-Voice, EMG, Eminence, Epiphone, ESP, Eventide, EVH, Fender, Fishman, Fulltone, Furman, Gator, Golden Age, Gretsch, Guild, Guyatone, Hartke, Ibanez, ISP Technologies, Jackson, Jet City Amplification, KORG, Kramer Guitars, KRK, Latin Percussion, Line 6, Ludwig, Mackie, Mapex, Marshall, Martin, Maxon, Meinl, Mogami, Moog Music, Music Man, N-Tune, NS Design, Orange Amplification, Ovation, Paul Reed Smith, Pearl, Peavey, Pigtronix, Pioneer, PreSonus, Propellerhead, QSC, Radial, Randall, Rane, Roc N Soc, RODE, Roland, Sabian, Samson, Schecter, Serato, SKB, SM Pro Audio, Squier, Stanton, Steinberg, Steinberger, SWR, Takamine, Tama, Tapco, Taylor, TC Electronic, TC Helicon, Tech 21, Traveler Guitar, Ultimate Support, Universal Audio, Vestax, Voodoo Lab, VOX, Waldorf, Washburn, Yamaha, Zildjian, and Zoom.. Products from AKG, Alvarez, Ampeg, Blackheart, Bose, Crate, Crown, dbx, Digitech, Gibson, JBL, Lexicon, Mackie, Neumann, Rain Recording Inc., Rivera, Sennheiser, and Shure are restricted from Same Day Music promotions.
Sales apply to purchases of in-stock, new items only. Sales cannot be used with SpeedPlay installment plans or institutional orders. On promotions where items are discounted based on the number of total items purchased, discounts apply on item(s) of our volition. Same Day Music may not honor discounts where the final price is less than it costs us to buy the item and deliver it to you. Same Day Music can only honor one deal per order.