"Don't buy AKG until you've read this review"
Feature:
Features don't matter much in a product that doesn't work, and can't be fixed.
Quality:
Product didn't work. No option available to fix it.
Value:
The product stopped working in less than 3 months. For a $100 product, that's pretty bad.
Desirability:
It doesn't work. It can't be fixed. Company is unhelpful and rude.
Sound:
The AKG 240S headphones would be decent phones, but they have an intractable problem. Within 3 months of purchase, and under very light usage, the cable went bad (to put this in perspective, I have Sony headphones with hardwired cables that I've had for over 12 years and used every single day, and they still work fine). The detachable cable in question has an 1/8" jack with screw-on 1/4" jack on one end, and a strange-looking proprietary mini (3/32"?) jack that plugs into the headphone (this is _NOT_ a mini XLR). This proprietary jack is utterly impossible to fix, even for an electronics technician, and the phones themselves seem impossible to modify as well - which makes this product utterly worthless, completely unfixable.
I asked AKG for a replacement cable, and they were not forthcoming, and were very rude to me, and said that it was my fault that it broke. I have over 15 sets of headphones, some over 15 years old, and the only ones that no longer work are the AKG 240S--and they quit working within 3 months. They gave me no option to get them working again, so I'm left with a $99 piece of garbage.
It is my considered opinion as a studio owner and electronics technician that cable system for the 240S is a grossly flawed design. AKG should change the design, and then replace or repair all of the faulty headphones that they wrongly allowed to enter the marketplace, together with an apology to those consumers who were unfortunate enough to waste their hard-earned money on these faulty headphones. They should also fire the dimwit who came up with this blatantly flawed cable system.
Needless to say, I will never buy AKG products again, and I let every musician that comes into my studio see my $99 piece of AKG JUNK. It hangs not-so-proudly on my "Wall of Shame", with a note explaining why no one should buy AKG headphones.
Support:
I only had the phones for less than 3 months. When I called AKG, they said it was my fault they broke and would not cover it under warranty, and could not or would not fix it anyway. They were VERY rude to me.
Overall:
I won't ever buy another AKG product ever again. Faulty design, no support, and rude service. A total bummer.
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