"THE BEST DEAN CASE"
In my opinion, this is the best sounding case I've ever heard.
It has built in locks and guitar shaped keys, and a conpartment for books
Ease of Use:
It is easy to use, and without the guitar it is very light. The only problem is it is VERY big. people always ask me if I am carrying a keyboard with this case.
This case came with my razorback and although it is pretty tough, it seems like it could break easyily. The two doors of it don't line up perfectly either.
The way I see it support isn't necessary if the product is good enough, and they have accomplished that. I'm sure the people who work there are very helpful and kind.
In my opinion, all hardshell cases are too expensive, but you're definitely getting what you paid for.
The Wow Factor:
I'd consider this a pratical accessory to my guitar. Without it, my guitar would be very damaged, however there isn't anything too "appealing" about this. The main problem is this case is too big, but if you're going with Dean, it's probably your best option.
I will never be replacing this case unless it is necessary. I would definately buy a new one if I lost it, but I can hardly see that possible considering it hardly fits through the door to my room.