"Short-Lived"
Sound:
Unresponsive. Emits no sound, regardless of the input device (in our case an iPod(G4 Nano, G1 iPod, and/or G2 iPod Video), microphone, and electric bass guitar). Very frustrating.
Feature:
As promising as this product sounds, based on our experience this product is short-lived. It stopped functioning altogether just after 90 days. (What's worse, Ion Audio LLC only provides a 90 day limited warranty and the cost of repairs would have exceeded the price of a new machine.) Had it worked properly, it would have been ideal.
Ease of Use:
Not possible to use it easily if the product won't emit sound.
Quality:
Poor quality parts, though it looks fantastic. Oddly enough, according to Ion's own technical support staff (whose contact information was very difficult to find) you can NEVER overcharge the battery or allow it to drain completely, else the battery CANNOT BE REVIVED! Honestly, who builds batteries like that anymore or incorporates them into consumer electronics? I can't think of a single appliance that I own that doesn't self regulate. Furthermore, what human is so fastidious as to ever be able to monitor battery life with such expertise? Honestly, unless the device came with a meter, one would never know how close to overcharging or undercharging he actually is. And yet, one slip up and the unit is toast?
Manufacturer Support:
Very difficult to reach. In fact, their website contains buttons to learn about the company and how to reach them that DO NOT work. I suspect they don't want to be reached.
Value:
On paper it seems like a good deal. Unfortunately, the system would have to function properly beyond 90 days to be considered a "good value". In our case, this was money NOT WELL SPENT.
The Wow Factor:
It looks great...just didn't function well.
Overall:
There's nothing worse than having high expectations shattered due to poor engineering.
Thanks for your vote. Can you specify what about this review did or did not help you?