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    Keith McMillen Instruments SoftStep USB Foot Controller

    Web Item #KMISOFTSTEP

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    Overall User Ratings

    Overall:
    ****.****** 4.3 out of 10
    Quality:
    ********** 4 out of 10
    The Wow Factor:
    ********** 4 out of 10
    Ease of Use:
    ********** 3 out of 10
    Features:
    ********** 8 out of 10
    Value:
    ********** 4 out of 10
    Sound:
    ********** 5 out of 10
    Manufacturer Support:
    ********** 2 out of 10

     

    User Reviews for Keith McMillen Instruments SoftStep USB Foot Controller


    Overall:
    **********4 out of 10
    Features:
    **********8 out of 10
    Quality:
    **********4 out of 10
    Value:
    **********4 out of 10
    The Wow Factor:
    **********4 out of 10
    Sound:
    **********5 out of 10
    Ease of Use:
    **********3 out of 10
    Manufacturer Support:
    **********2 out of 10

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    By a customer from d-v-tech.com

    Submitted: 9/7/2012

    Experience: Pro, 40yrs

    "SoftStep MIDI Foot Controller"

    This reviewer purchased this item from Same Day Music.

    Sound:
    Not a sound generator.
    Feature:
    The features I was interested in are only available with the bloated, unstable software running, which I never got to work reliably.
    Ease of Use:
    Steep learning curve on the s/w, which would have been easily worth it if was way less bloated & way more stable.
    Quality:
    Mine arrived with a slight upward bow so that any foot contact needed to take up the slack to the floor before the switch was actuated.
    Manufacturer Support:
    Be prepared to wait many days for email-only support responses. I couldn't get the unit to be properly recognized by three different pc's USB ports. I was told to reflash the firmware, which helped. Why, on a new unit? For example, I attempted to edit some settings and save them to the pedal for standalone (no computer) use. Some of them were saved to the pedal, some settings were lost after the pedal was re-powered. I was told this was probably a "Windows permissions issue". Right.
    Value:
    Way overpriced, IMO
    The Wow Factor:
    It looks cool.
    Overall:
    If you're content to use it as a basic midi foot controller & you're happy w/ the factory presets, it might work just fine. You'll mostly likely need to turn off the cool blue backlight, since it will cause significant noise in your audio. And you'll need to do that a lot since it will randomly turn itself back on. BE WARNED- The software that is required to deliver 80% of the advertised features of this device will use close to a gig of running RAM, will take 45 seconds to load, and, at least on the four different pc's & versions of windows I tried it on, will be horrendously unstable. It sometime crashes and the process cannot be removed from the task manager. I don't know when people are going to figure out that Max is not a suitable platform for commercial application development. This product seems be basically abandonware. The appearance is that the company has moved on to its next great thing, and ceased any further effort on the s/w, which hasn't been updated in a year, in spite of a fair amount of disgust on various forums. Similar to what happened to the StringPort when the SoftStep came along, although that eventually did get a beta update back in April... Sad, since with workable software, or a more complete implementation in Standalone Mode (no computer needed), it could be a pretty slick device.If you're adventurous & you can find a retailer with a generous return policy, give it a shot. I did, and returned it. Who knows, might work better on a mac...
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