bass knob works. deep and fat. treble know is strong, when turned up high you can kinda hear a really cool hiss, like when a television is on mute. i've been using it at all my shows for the past year. i tune to A
very easy to adjust you bridge and string action.
Ease of Use:
it sounds good as soon as you plug it in
the shiny piece on the headstock is plastic. it may start to flag, but i do drop mine alot so you may not have this problem. ive used it on tour. i hardly ever break a string. had mine for a year and never sent it to a shop. never replaced the input jack. hell, ive replaced my amp twice since ive had the bass. i only wish i had a highend more expensive one.
i havent had to contact the company
its dirt cheap and is good
The Wow Factor:
the sexiest bass around. looks futuristic
im gonna do some upgrading on mine, but im really just looking for a more expensive version